Frequently Asked Questions

AM I ABLE TO HAVE A CUSTOM RING?

Yes! We are proud to be the only online custom wooden resin jewelry supplier. Feel free to DM us on Instagram or send us an e-mail with your request, and we will quote you with a price. Please note that custom rings are considerably more expensive than our regular rings.

 

DOES YOUR JEWELRY BREAK EASILY?

Avoid excessive exposure to water and the sun and our rings should last you for a long time. Make sure to order the right size; if too small it may break when trying to pull it off. Of course, avoid dropping it on the floor. Handle with care for maximum longevity.

 

WHAT IS YOUR WARRANTY POLICY?

We will replace your ring for free within the first 30-days of delivery if something happens to it. See our Refund Policy.

 

HOW ARE YOUR RINGS MADE?

Very talented craftsmen craft your jewelry with different types of wood, resin and additional materials depending on the jewelry model. Every ring is made on order with extreme workmanship, that means every ring is unique and personally made for you.

 

HOW LONG DO I HAVE TO WAIT TO RECEIVE MY ORDER?

Production time is around 2-3 weeks. Once the ring is ready, we will send your ring out by your chosen shipping carrier. Shipping time depends on the carrier you choose.

 

WHAT IF MY RING DOESN'T FIT?

We will replace it for $25 USD, just send us an e-mail via our contact form. Please refer to our sizing guide to be sure of your size.